The Reverse Logistics research team would like to welcome you to our new reverse logistics website.
Our updated 2018 reverse logistics diagnostic toolkit is available to download and use free of charge via the links at the top of this page. It has been created through continuous dialogue with companies in the sector over many years, enabling your organisation to self diagnose the current state of your reverse logistics operations and identify ways in which you can improve your performance in this area which has become increasingly recognised as crucial in terms of profitability, customer service and competitor positioning.
As well as using the toolkit, we would also like to engage with you in a number of different ways. For example, either working with you on your own specific diagnostic analysis or engaging with you in workshops that we run a number of times in a year at different locations.
Professor John Cullen
Reverse Logistics Research Team Project Member.