Monthly Archives: January 2020

By Prof John Cullen, Dr Erica Ballantyne & Dr Jonathan Gorst. Britain is the biggest online shopping nation in the developed world. But the convenience of online shopping comes at a cost to the environment and retailers, and the negative impact is growing.  […]

By Dr Jonathan Gorst Black Friday and Cyber Monday are the busiest online shopping days of the year. But when you change your mind and return a product, the real cost is much more than the postage. […]